FAQs

Where are you located?

645 S. Lincoln St, Dallas, NC 28034

Do I need a reservation?

Reservations are required for boarding your pet. For daycare, walk-ins are welcomed but are accepted based on capacity. To ensure your pet gets a day of play, please reserve a daycare spot by giving us a call!

What are the requirements for my dog to attend Zoomies Adventure Pet Resort?

All dogs must be up to date on their Rabies, Distemper, and Bordetella (kennel cough) vaccinations. We also highly recommend flea & tick prevention, as we are in a wooded area and your fur-babies will be outside.

Once a pet reaches 8 months, they must be spayed or neutered to board or attend day camp at Zoomies APR.

We are an off leash, fully interactive play facility. All dogs must be able to interact safely with other dogs and staff. We reserve the right to cease day camp or boarding services at any time for behavioral and safety issues.

We can provide one-on-one or solo play for your pet if they are not able to implement into a group; there is a $20/nightly fee for this accommodation.

There is a limited amount of space for Solo’s. Please call for availability.

All dogs must pass their ‘Evaluation Day’ before day camp or boarding. Clients interested only in grooming do not need to complete an evaluation but must still provide proof of rabies.

Can my puppy attend/stay at Zoomies?

Yes, puppies can attend day camp until 8 months of age, but they will need to have all vaccinations and shots up to date. We work with puppies until that age in order to get them early socialization and acclimate them to day camp setting. After that they will need to be spayed, neutered, or fixed in order to continue to come to camp. Please call for availability during the week.

Yes, puppies can board as well. The only thing is, they will be subjected to a $20 solo additional nightly charge per pet. This can change if we can get your puppy in a smaller group, then it will be waived. After 8 months of age, puppies will need to be fixed, spayed, or neutered in order to keep attending Zoomies.

Females in heat will not be accepted due to safety concerns.

There is a limited amount of space for Solo’s. Please call for availability.

Does the facility administer medication(s)?

Yes! We do have employees that are experienced and able to administer medication. By law it is required that each medication comes in a prescription bottle with the accurate dosage listed on the label, as provided by you vet.

For example: If you give your pet Trazadone for thunderstorms or anxiety, the bottle needs to state “As Needed.” We are not allowed to administer medication outside of what the vet has directed on the bottle. Please have your vet send us an email with a dosage change approval, or provide you with a new bottle with the updated dosage.

There is a $1 fee per night for medication administration.

What are the feeding requirements at the facility?

All pet food MUST be individually bagged for the length of your pets stay, per the NC Department of Agriculture.

-NO open food bags/containers

-NO original food bags

-NO BIG containers (unless stay is 2 weeks or more)

All home-made food and raw diets MUST be in safe enclosed containers or vacuum sealed.

For Example: If your pet is staying for 2 nights and eats twice a day, you will need to provide 4 separate baggies with their food portion in each.

You are allowed to bring a large ziploc bag and provide the feeding schedule to the facility.

For Example: If your pet is staying for a week you can bring one, two, or three large ziploc bags of their food. Provide the measurements to the facility (ex: 1 cup AM & 1 cup PM) and it will be administered as such.

We recommend overfilling instead of underfilling, just to make sure your pet(s) are covered their entire stay.

There is a $5 bagging fee per bag, if we have to do it.

What are the hours of operation?


Monday - Friday


7:30AM to 5:00PM

**
Boarding: Drop-Off Window 7:30AM-12:00PM

Saturday - Sunday

8:00AM - 4:00PM

**Boarding: Drop-Off Window 8:00AM-12:00PM

** Must have boarders checked in within the specified drop off window otherwise there will be a $25 late check-in fee after 12pm

* There is a 30 minute grace period after hours. Please be aware, a late fee of $25 will incur every 30 minutes following.